{"id":267,"date":"2025-03-18T15:42:13","date_gmt":"2025-03-18T15:42:13","guid":{"rendered":"https:\/\/platforms.globalpayments.com\/en\/?page_id=267"},"modified":"2026-09-30T04:08:48","modified_gmt":"2026-09-30T04:08:48","slug":"support-enquiries","status":"publish","type":"page","link":"https:\/\/platforms.globalpayments.com\/en\/support-enquiries\/","title":{"rendered":"Payments support enquiries"},"content":{"rendered":"\n
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Need support? We're here to help<\/strong><\/h1>\n\n\n\n

Worldpay for Platforms is now part of Global Payments. While our name has changed, your dedicated payments support team hasn't. <\/p>\n\n\n\n

Submit your contact details and we'll be in touch shortly to assist with your enquiry.<\/p>\n\n<\/div>\n <\/div>\n

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Australia\u2019s credit\/debit card surcharge rules are changing<\/strong>.<\/h3>\n\n\n\n

Understand how the changes may affect your payment costs, settlement arrangements and business processes, and what you can do to prepare.<\/p>\n\n\n\n

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Visit the Merchant Resource Hub<\/a><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Customer support forms<\/h5>\n\n\n\n

Change of Bank Details [AU]<\/a>

Limit Increase Request [AU]<\/a><\/p>\n\n\n\n

Change of Bank Details [UK]<\/a><\/p>\n\n\n\n

Limit Increase Request [UK]<\/a><\/p>\n\n\n\n

User guides and helpful resources<\/h5>\n\n\n\n

Privacy Statement<\/a>

PDS\/FSG<\/a> [AU and NZ]<\/p>\n\n\n\n

Notifications of system status<\/h5>\n\n\n\n

System Status<\/a><\/p>\n\n\n\n

Call us<\/h5>\n\n\n\n

International: +61 7 3040 4320<\/a>

Australia :1300 592 283<\/a>

New Zealand:  0800 480 054<\/a><\/p>\n\n\n\n

United Kingdom: 0800 011 3220<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n


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