{"id":267,"date":"2025-03-18T15:42:13","date_gmt":"2025-03-18T15:42:13","guid":{"rendered":"https:\/\/platforms.globalpayments.com\/en\/?page_id=267"},"modified":"2026-09-29T05:12:15","modified_gmt":"2026-09-29T05:12:15","slug":"support-enquiries","status":"publish","type":"page","link":"https:\/\/platforms.globalpayments.com\/en\/support-enquiries\/","title":{"rendered":"Payments support enquiries"},"content":{"rendered":"\n
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Need support? We're here to help<\/strong><\/h1>\n\n\n\n

Worldpay for Platforms is now part of Global Payments. While our name has changed, your dedicated payments support team has not. Submit your contact details and we'll be in touch shortly to assist with your enquiry.<\/p>\n\n\n\n

Please submit your contact details, and our payments support team will be in touch to assist you with your enquiry very soon.<\/p>\n\n<\/div>\n <\/div>\n

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Australia\u2019s credit\/debit card surcharge rules are changing<\/strong>.<\/h3>\n\n\n\n

Understand how the changes may affect your payment costs, settlement arrangements and business processes, and what you can do to prepare.<\/p>\n\n\n\n

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Visit the Merchant Resource Hub<\/a><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
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Customer support forms<\/h5>\n\n\n\n

Change of Bank Details [AU]<\/a>

Limit Increase Request [AU]<\/a><\/p>\n\n\n\n

Change of Bank Details [UK]<\/a><\/p>\n\n\n\n

Limit Increase Request [UK]<\/a><\/p>\n\n\n\n

User guides and helpful resources<\/h5>\n\n\n\n

Privacy Statement<\/a>

PDS\/FSG<\/a> [AU and NZ]<\/p>\n\n\n\n

Notifications of system status<\/h5>\n\n\n\n

System Status<\/a><\/p>\n\n\n\n

Call us<\/h5>\n\n\n\n

International: +61 7 3040 4320<\/a>

Australia :1300 592 283<\/a>

New Zealand:  0800 480 054<\/a><\/p>\n\n\n\n

United Kingdom: 0800 011 3220<\/a><\/p>\n\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n


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