{"id":2688,"date":"2026-09-29T01:25:52","date_gmt":"2026-09-29T01:25:52","guid":{"rendered":"https:\/\/platforms.globalpayments.com\/en\/?page_id=2688"},"modified":"2026-09-29T05:04:43","modified_gmt":"2026-09-29T05:04:43","slug":"partner","status":"publish","type":"page","link":"https:\/\/platforms.globalpayments.com\/en\/rba\/partner\/","title":{"rendered":"RBA – Partner"},"content":{"rendered":"
\n
\n
\n \n
\n\n

Reserve bank of australia<\/p>\n\n\n\n

Australia's surcharge rules are changing. <\/strong><\/h1>\n\n\n\n

Here's what that means for our software platform partners.<\/p>\n\n\n\n

Updated on 29 September 2026<\/p>\n\n<\/div>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n <\/section>\n\n\n\n

\n

From 1 October 2026, businesses in Australia will no longer be permitted to apply a surcharge to Visa, Mastercard, eftpos or American Express (Amex) card payments.<\/p>\n<\/div><\/div>\n\n\n\n

\n
\n
\n
\n\n

What this means for software partners<\/strong><\/h2>\n\n\n\n

As merchants prepare for these changes, they're likely to have questions about payment pricing, surcharging and what the reforms mean for their business.<\/p>\n\n\n\n

Software partners don't need to become payment pricing specialists, but they do need enough understanding to guide conversations with confidence and know where to direct merchants for further information.<\/p>\n\n\n\n

This Resource Centre brings together the latest approved messaging, FAQs and educational resources to help you support your merchants before and after the reforms take effect.<\/p>\n\n<\/div>\n<\/div>\n\n\n

\n
\n\n

The two dates partners need to understand<\/strong><\/h2>\n\n\n\n
Date<\/th>What changes<\/th>Who is affected<\/th><\/tr><\/thead>
1 July 2026<\/strong><\/td>Newly onboarded merchants are no longer supported to apply card surcharging through Global Payments for Platform. This change is reflected in our systems.<\/td>New merchant applications and partner onboarding, sales, marketing and customer communications.<\/td><\/tr>
1 October 2026<\/strong><\/td>Businesses in Australia will no longer be permitted to apply a surcharge to Visa, Mastercard or eftpos card payments. Amex has separately announced the same outcome from this date.<\/td>Existing merchants who currently surcharge, software experiences, merchant communications and support processes.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
\n

What should partners tell merchants today?<\/h2>\n\n\n\n

Focus on these messages:<\/p>\n\n\n\n