{"id":332,"date":"2021-11-30T11:10:00","date_gmt":"2021-11-30T11:10:00","guid":{"rendered":"https:\/\/platforms.globalpayments.com\/en\/?p=332"},"modified":"2025-03-26T21:39:42","modified_gmt":"2025-03-26T21:39:42","slug":"how-to-drive-adoption-of-your-payments-solution","status":"publish","type":"post","link":"https:\/\/platforms.globalpayments.com\/en\/blog\/how-to-drive-adoption-of-your-payments-solution\/","title":{"rendered":"How to drive adoption of your payments solution"},"content":{"rendered":"<section class=\"blog-contents-block py-12 lg:py-24\" x-data=\"blogContents('', [])\">\n    <div class=\"container relative\">\n        <div class=\"flex flex-wrap -mt-8 lg:-mx-4\">\n            <div class=\"order-1 w-full mt-8 lg:px-4 lg:flex-1 lg:order-0\">\n                <div class=\"acf-innerblocks-container\">\n\n<p class=\"wp-block-paragraph\">Generating merchant adoption of your in-platform payments solution is a critical factor in achieving success. To get your merchants to adopt your payments solution and start processing payments through you, you have to be able to sell them on the benefits of an integrated or embedded payments solution.<\/p>\n\n\n\n<h5 class=\"wp-block-heading mb-0\" id=\"h-communicate-key-benefits\">Communicate key benefits<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Consider what your merchants will enjoy from your payments solution, for example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ease of access from directly within your platform<\/li>\n\n\n\n<li>Ability to accept more payment types helps generate more revenue<\/li>\n\n\n\n<li>Consolidated payments data and reporting saves manual time spent on balancing accounts&nbsp;<\/li>\n\n\n\n<li>Added security from features like tokenisation and transferred liability for chargebacks offers extra protection to your customers<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading mb-0\" id=\"h-offer-industry-specific-features\">Offer industry specific features<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">For vertical SaaS companies, consider the industry specific needs that payments-as-a-feature may be able to address for example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ability to create recurring payments for merchants who use subscription\/recurring based models i.e. gyms, childcare, education<\/li>\n\n\n\n<li>Ability to add \u201cPay Now\u2019 buttons to invoices if you offer Invoicing\/Billing solutions<\/li>\n\n\n\n<li>Multiple fee profiles to allow for customised pricing i.e. lower rates for pensioners in Medical\/Dental industries<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading mb-0\" id=\"h-leverage-your-existing-channels\">Leverage your existing channels<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Be creative about how and where you can communicate with your clients about payment features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consider a product-led approach where you display popups and advertise your feature directly within the platform&nbsp;<\/li>\n\n\n\n<li>If you want to be extra savvy, try gamifying some of your payment features<\/li>\n\n\n\n<li>If you have an email base, you can send an email communication inviting your customers to try out the features<\/li>\n\n\n\n<li>Incentives work well in terms of creating urgency; could you offer a small gift card to customers who sign up?<\/li>\n\n\n\n<li>Consider offering payment features at no upfront cost; you will likely generate more revenue just by getting them to use the feature and process payments than you would by charging for the feature<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading mb-0\" id=\"h-guide-them-through-the-signup-process\">Guide them through the signup process<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Signing up for payments can take time if your client needs to gather paperwork and provide evidence for their business. Make it easier on them by supporting them through this process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reduce friction at the beginning of the process by allowing your merchants to complete a web form or click a button to register interest in payments<\/li>\n\n\n\n<li>Pre-fill applications with information you have on hand<\/li>\n\n\n\n<li>Turn the onboarding process into bite sized chunks, and offer guidance along the way<\/li>\n\n\n\n<li>Send reminders to help people complete their applications<\/li>\n\n\n\n<li>Leverage digital applications where possible to minimise delays<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading mb-0\" id=\"h-educate-them-on-how-to-get-the-most-out-of-it\">Educate them on how to get the most out of it<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Provide education and tips on getting the most out of payments:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Communicate with your merchants about how to protect themselves against fraud, what to do if they experience a chargeback, and how to protect their payments data<\/li>\n\n\n\n<li>Promote new payment types to merchants and encourage them to grow their range of options&nbsp;<\/li>\n\n\n\n<li>Help them promote online payments and new payment types to their customers also&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you partner with a payments provider, they will do some or most of this for you. Some will even allow you to pick and choose where they communicate with your customers, helping you to fill in the gaps in your resources and internal capabilities.<\/p>\n\n<\/div>\n            <\/div>\n            <div class=\"w-full mt-8 lg:px-4 lg:max-w-96 lg:order-1\">\n                <div class=\"w-full lg:sticky lg:top-36\">\n                                                            <div class=\"flex flex-wrap items-center w-full gap-2 p-6\">\n                        <p class=\"!mb-0 text-brand-blue\">Share:<\/p>\n                        <div class=\"flex items-center gap-y-2 gap-x-4\">\n                            <a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/platforms.globalpayments.com\/en\/blog\/how-to-drive-adoption-of-your-payments-solution\/\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"35\" height=\"35\" fill=\"none\">\n                                    <rect width=\"33.471\" height=\"33.471\" 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bg-transparent mt-12 mb-0 pt-12 pb-24\" ><div class=\"container\">\n<h2 class=\"wp-block-heading mb-0\" id=\"h-explore-more-blogs\">Explore more blogs<\/h2>\n\n\n<div class=\"related-blogs-block -mx-4 first:mt-0 mt-10\" id=\"related-blogs-block_944f486d2482680a7832a4f75c4d1675\">\n        <div class=\"flex swiper related-blogs-swiper\">\n            <div class=\"items-stretch swiper-wrapper\">\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/the-ultimate-implementation-guide-for-software-payment-processing\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">The ultimate 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uppercase text-brand-blue\">\n            video<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Unlocking growth: Software-led payments transform platforms and revenue<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/fraud-is-no-longer-a-merchant-problem-its-a-platform-imperative\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Fraud is no longer a merchant problem\u2014it\u2019s a platform imperative<\/h5>\n            \n  <\/a>\n                    <\/div>\n                               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href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/how-software-companies-can-protect-merchants-from-cyber-attacks\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">How software companies can protect merchants from cyber-attacks<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/the-advantages-of-an-expert-guided-implementation-of-digital-payment-solutions\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">The advantages of an expert-guided implementation of digital payment solutions<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/payment-fraud-its-more-common-than-you-think\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Payment fraud: It\u2019s more common than you think\u00a0<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/how-to-prepare-for-the-new-pci-dss-4-0-requirements\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">How to prepare for the new PCI DSS 4.0 requirements<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/pcidss\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">What is PCI DSS<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/ebook\/merchant-migration-playbook\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            ebook<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Merchant Migration Playbook<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/why-embedded-payments-are-transforming-the-healthcare-experience\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Why\u00a0embedded payments are transforming the healthcare experience<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/grow-your-field-service-platforms\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">How to grow your field service platform&#039;s revenue up to 3x with payments<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/ebook\/power-of-vertical-saas\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            ebook<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Vertical SaaS: Miss the moment, miss the market<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/the-in-person-payments-opportunity\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">The in\u2011person payments opportunity: How card\u2011present payments boost SaaS revenue<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/integrated-vs-embedded-payments\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            Blog post<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Integrated vs. embedded payments: The strategic decision for vertical SaaS<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/customers\/xoda\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            case-study<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Powering seamless fitness experiences with embedded payments at Xoda<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/videos\/growth-journey-for-platform-partners\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            video<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Growth Journey for Platform Partners<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/videos\/revenue-opportunity-for-partners\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            video<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Revenue Opportunity for Partners<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/videos\/how-is-worldpay-for-platforms-owning-it-for-their-customers\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            video<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">How is Global Payments for Platforms owning it for their customers<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/videos\/what-differentiates-worldpay-for-platforms\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            video<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">What differentiates Global Payments for Platforms<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/videos\/whats-exciting-our-team-about-the-future-of-embedded-payments\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            video<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">What&#039;s exciting our team about the future of embedded payments<\/h5>\n            \n  <\/a>\n                    <\/div>\n                                    <div class=\"flex h-full px-4 pt-5 swiper-slide\">\n                        <a class=\"flex flex-col justify-start flex-1 w-full h-full p-8 transition-colors duration-150 ease-in-out bg-white shadow-base hover:bg-neutral-lightest rounded-4xl 2xl:p-12\" href=\"https:\/\/platforms.globalpayments.com\/en\/resources\/videos\/tokenisation\/\">\n            <p class=\"text-base font-bold uppercase text-brand-blue\">\n            video<\/p>\n                <h5 class=\"text-xl font-normal text-brand-black\">Tokenisation<\/h5>\n          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<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"topic":[],"class_list":["post-332","post","type-post","status-publish","format-standard","hentry","category-blog-post"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to drive adoption of your payments solution | Global Payments for Platforms<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/platforms.globalpayments.com\/en\/blog\/how-to-drive-adoption-of-your-payments-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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