Role
Responsibilities
GM of Payments
Responsible for payments P&L, organizational strategy, portfolio growth, operations and long-term business outcomes
Sales & GTM
Drives partner acquisition, merchant growth, pricing strategy and market expansion
API Developer
Builds and maintains integrations, APIs, onboarding workflows, reporting feeds and platform connectivity
Product Manager
Defines payment strategy, roadmap, platform enhancements and commercialization priorities
Payments Operations
Executes day-to-day payment operations, exceptions, escalations, transaction monitoring and operational processes
Operations Manager
Oversees operational teams, service delivery, performance metrics, SLAs and process governance
Risk & Compliance
Establishes risk controls, compliance programs, fraud governance and regulatory oversight
Fraud & Risk Operations
Monitors transactional fraud, risk exposure, suspicious activity, transaction monitoring and portfolio health
Underwriting
Reviews and approves merchants, performs KYB/KYC validation, establishes risk tolerances and determines onboarding eligibility
Chargebacks & Disputes
Owns dispute management, retrieval requests, representments, chargeback reduction and network threshold compliance
Settlement & Funding
Manages merchant funding, reserve releases, settlement exception handling, reconciliation and money movement processes
Merchant Support
Delivers merchant servicing, issue resolution, onboarding support and retention activities
AML / Financial Crimes
Oversees AML, sanctions screening, suspicious activity reviews, BSA/OFAC controls and financial crime prevention programs
Network & Regulatory Compliance
Maintains Visa/Mastercard registrations, sponsor bank obligations, periodic audits, certifications, network mandates and regulatory reporting
System Administrator*
Manages platform configuration, user access, security controls, environments and operational tooling
Finance & Treasury*
Manages funds flow, settlement oversight, financial controls, liquidity and banking relationships
Financial Analyst*
Provides revenue analysis, portfolio analytics, forecasting, economics and reporting insights
